Creative Global Strategy & Partners
Vision and Strategy Development for all Contact Centre aspects
RFI/P Help. Our teams have worked on low thousands to hundreds of millions of dollars
Journey Design and Orchestration
OmniChannel Conversational Ai
Objective Contact Centre Review, Redesign and the best Cloud Solution for your business
Change Management and Learning and Development
End to End Managed Services
100 seats to 30,000 seats.
Key skills: Finance Houses, Banks, BPO, IT - in fact, if you have a call centre - we can help
Engagement Solutions for every size company and project
Flexibility is our key strength. We are available for advice, strategy, and the provision of complete services.
Like you, we want to help with efficiency and high quality, and we can deliver faster and more cost effectively.
Customer engagement as a service
Join us in our world-class portfolio of CE solutions.
Transformation Plan Services
We offer strategic and design services that you can implement or engage us with our delivery expertise.
A virtual team of transformation experts
Experts in strategy, design, construction, technical operations, business operations and business consulting.
Delivering a full customer experience service
Transformation services from A La Carte to complete services.
In case you are wondering...
100
Years of Team Experience
50+
Business Partners
100+
Deployments
27
Countries Delivered
10K-300m
Budgets
Focussed Practice Areas
UI/UX AI
- User Interface design
- User Experience
- Artificial Intelligence Mobile
- Omni/ Opti Channel
CCaaS
- Contact Centre as a Service
- Vision and Strategy
- RFP/I
- Audit Services for on premise solutions
- Team Structure - big and small
- BPO
- L&D
- Change Management
CPaaS
Communications Platform as a Service
EaaS/CAaaS
Engagement as a Service / Customer Acquisition as a Service